Our Services

Our Services

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Your Rights Our Concern
From workplace disciplinary and grievance committee hearings to the Constitutional Court, ZTIWU provides comprehensive legal representation throughout the dispute resolution phases:

  • Disciplinary Hearings: We take responsibility for our actions, and we stand by our decisions. Expert representation in workplace disciplinary proceedings.
  • Grievance Procedures: Professional guidance through internal grievance processes.
  • Labour Disputes: Full representation at Labour Court and retrenchment boards.
  • Appeals Process: Support through all levels of appeal, from internal to Constitutional Court.
  • Legal Consultations: Free legal advice for all members on workplace matters.
  • Documentation Support: Assistance with preparing statements, appeals, and legal documents.

(2) Collective Bargaining

Our bargaining process is member sensitive:

  1. Member Consultation
    We gather input from workers across all sectors to understand priorities and concerns.
  2. Research & Preparation
    Our team analyzes industry standards, economic indicators, and employer capacity.
  3. Collective Demands
    We present unified demands backed by data and member support.
  4. Negotiation Rounds
    Experienced negotiators engage employers in structured bargaining sessions.
  5. Member Approval
    All agreements are presented to members for democratic approval before signing.

(3) Training & Capacity Building

The foundation of worker empowerment is understanding your rights.
This core training covers:

  • Employment Rights: What the law guarantees every worker.
  • Contract Basics: Understanding your employment contract.
  • Workplace Policies: How to interpret company policies and procedures.
  • Grievance Procedures: Proper channels for raising workplace concerns.
  • Disciplinary Process: Your rights during disciplinary proceedings.
  • Leave Entitlements: Annual leave, sick leave, maternity/paternity leave.
  • Termination Protections: When and how employment can be terminated.

(4) Workplace Health & Safety

ZTIWU actively promotes:

  • Advocating for Safety Standards: Pushing for strong policies and enforcement.
  • Training Members: Educating workers on their safety rights.
  • Monitoring Compliance: Ensuring employers follow health and safety regulations.
  • Representing Workers: Supporting members who face safety concerns.
  • Participating in Safety Committees: Active representation on workplace safety bodies.
  • Investigating Incidents: Reviewing workplace accidents and near-misses.
  • Negotiating Improvements: Bargaining for better safety equipment and procedures.

(5) Women Empowerment

The Women Advisory Council is ZIBAWU’s dedicated structure for advancing women’s issues:

  • Leadership Platform: Provides women with decision-making roles in the union.
  • Policy Advocacy: Champions gender-responsive policies in workplaces.
  • Member Support: Addresses concerns specific to women workers.
  • Representation: Ensures women’s voices are heard in all union activities.
  • Solidarity Building: Creates networks of support among women members.
  • Capacity Development: Trains and mentors emerging women leaders.

(6) National Young Workers Structures

ZTIWU has a dedicated youth structure which specializes in the following:

  • Youth Leadership Council: National body representing young members.
  • Branch Youth Committees: Local youth organizing structures.
  • Youth Representatives: Dedicated seats in union decision-making bodies.
  • Autonomous Voice: Platform for young workers to set their own priorities.
  • Integration with Union: Youth structures feed into overall ZIBAWU strategy.
  • Mentorship from Seniors: Guidance from experienced union leaders.
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